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customer service

return policy

All sales are final. Please inspect your goods upon receipt – damaged or defective goods may be returned for exchange provided molo is notified within 2 business days. Because all sales are final, molo would like to offer you assistance with selecting the right product. We are happy to provide any information that you may need to make your purchase. If you have questions or require additional information please contact or call the studio at +1 604 696 2501. Our Vancouver studio hours are Monday to Friday, 7:00am to 5:00pm PST (-8 GMT).


View molo's full purchase terms and molo's general terms and conditions.